Shipping & Delivery

Shipping rates


Germany Deutsche Post up to 0,5 kg 1.6 EUR
Deutsche Post + Prio up to 0,5 kg 2.7 EUR
DHL Standard up to 2 kg 5.49 EUR
DHL Express up to 0,5 kg 11 EUR
0,5 kg - 2 kg 14 EUR

Europe DHL Standard up to 2 kg 14.49 EUR
DHL Express up to 0,5 kg 50.07 EUR
0,5 kg - 1 kg 51.45 EUR
1 kg - 2 kg 54.94 EUR

Delivery time*


Germany Deutsche Post approx. 1 - 3 business days
Deutsche Post + Prio approx. 1 day
DHL Standard approx. 2 - 3 business days
DHL Express same-day
Europe DHL Standard approx. 4 - 7 business days
DHL Express same-day
*Delivery may take longer for custom orders. For such orders time can be confirmed in our communication.

Track your order


Items are shipped between 1-3 days after the order. Orders are normally sent within two working days after receipt of your order. With DHL Paket International shipments you will receive a Track & Trace number from me as soon as I have shipped your order. This way, you can track your package at all times. All orders sent with Deutsche Post are registered and will be tracked by me. Please contact me in case you would like to know the status of your order.

Delivery service


Packages shipped with DHL Paket International and Deutsche Post will be delivered directly to your door by your local postal service. In case you are not at home, you will be notifed by the local postal service to collect your order from the post office.

Delivery outside the EU


All products on yourtwinklover.shop are tax-excluded from German VAT. Value added tax is not collected, as small businesses according to §19 (1) UStG.

Orders from international customers (outside EU) are calculated net VAT but customers must pay applicable sales tax, duty and Customs charges in their country.

Your local government determines duty and Customs charges, which varies by country. Duties, taxes and/or Customs fees will be an additional amount that will be collected upon delivery of your order.

Unfortunately, I am unable to provide you with the exact amount you will be charged. Your order confirmation details includes only the charges I am collecting. Contact your local government for specific details.